Sonoma County Collision Repair Process
Although auto body repair is what we ‘do’, our main objective is to help you get your life back to normal as quickly as possible. To that end over the years we have developed a repair process that helps us achieve that goal. So from the first time we take a look at your vehicle, through the on time delivery and warranty, we’re here for you. Here is an overview of that process.
The Accident
Contact Insurance carrier Drop by or schedule an appointment
Your Estimate
Prepare estimate
Arrange rental car
Insurance company review
Provide contact info for updates via phone email, or text
Vehicle Disassembly
Vehicle taken apart to identify all damage
Customer and insurance company approval
Estimated completion date sent via phone, email or text
Vehicle Repair
Body, parts and mechanical repairs
First quality inspection
Confirm delivery date via phone, email or text
Vehicle Paint
Body smoothing and sanding
Primer, paint and clear coat applied
Second quality inspection
Vehicle Reassembly
Vehicle put back together
Final delivery date reminder sent via phone, email or text
Quality Assurance
Light detailing
Final Service Advisor quality assurance check
On Time Delivery
Pick up your vehicle on time
Get your life back to normal
Lifetime Warranty
Lifetime warranty at Sonoma County Collision Repair